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Mystery Shopping has proven to be an indispensable tool for both brands and retailers dedicated to elevating their service quality and ensuring consistent and exceptional customer experiences are delivered throughout their network. WHAT IS MYSTERY SHOPPING AND WHY IS IT A POWERFUL TOOL? In today’s continually changing retail landscape, customer satisfaction and loyalty play a … Read more
Amid a challenging economic climate, Australian consumers are increasingly conscious about maximizing the value of their money. As a result, it is not surprising that 50% of respondents in the recent ShopperPANEL survey expressed a pessimistic outlook on the prospects of cost-of-living pressures improving by the end of 2023. This begs the question of how … Read more
One of our Independent Grocery teams were back in action this week at their annual conference held in Melbourne, the first since 2019! The team had a full two days of excitement working through the 2023 plan, taste testing new products and touring the factory. We are fortunate to work in such an exciting category that … Read more
Introducing Ange from our onboarding team.
My favourite part of the role is being part of the journey with our new team members and watching them grow. I also love working in the most supportive environment
Super Power? – Compassion and eating chocolate!
We’re excited to share a recent promotion for one of our team – Liam Taylorwood-Roe. Liam has been with the business for almost 4 years and was recently promoted to his new role as National Program Executive. We’re proud of our people development and the progression of Liam from field team member, to part of … Read more
Small spaces are great for putting up skinny bins for impulse purchases. Claudia has done a great job here negotiating the over & above space and making sure it’s finished to standards. Nice work Claudia!
One of our superstar merchandisers Tab sharing her results in store. Great work Tab!! #merchandising #superstarteam #sales
The QLD team did things a little differently at their end of year celebrations. All party attendees paid $20 towards cent raffles. Leigh, Sara and Averil organised the raffle and sourced the prizes including a number of donations from our clients. The QLD team raised a massive $870 for Tour de Cure!! and are adding the … Read more
